Publications & Reports

Our Impact

We are delighted to share our 2024-2025 Impact Report with you.

Our mission is to support more older people, walking beside them on life’s journey, ensuring those in our community who need support receive the best possible care, companionship and advice needed to thrive in their own homes.
We want to create a society where no older person if left alone or isolated.

All our successes were made possible thanks to our wonderful band of supporters, Trustees, staff, fundraisers, volunteers and local community members.

Our 24/25 Impact Report

Our Strategy

Our Strategy sets out our Vision, Mission and Values, as well as our Goals and Objectives over the next few years. Read it and find out how we set out to support more older people to enjoy extra years of zest, through providing the best possible care, support and companionship.

Our Strategy

Compliments, Comments and Complaints Procedure

LifeCare is an organisation that prides itself on its high-quality services and support and
strives to continuously improve and learn. We therefore welcome any compliments on what
we do well, alongside comments or suggestions on how we can improve our service, and have produced new guidance to support clients and carers through this process.

Compliments, Comments and Complaints Procedure

Stakeholder Consultation

In late Spring 2022 we conducted a consultation with LifeCare clients, customers, supporters, local people, staff and volunteers. We have put together a report with an update on what we have done in response to what we heard as well as our future plans.

Consultation Report

Our latest Care Inspectorate Reports

Outreach

Read

The Cottage

Read

Cheyne St Club

Read

Our Annual Accounts

Queens Awards for Volunteering received in 2015