We have recently been informed by one of our suppliers – Blackbaud, about a cyber-attack which has affected LifeCare Edinburgh and many organisations and charities around the world.
Unfortunately, this cyber-attack may have involved some personal data belonging to supporters. We have been assured that the risk to our supporters is very low.
We have been informed that the incident was detected in May this year. The information accessed included names, dates of birth, postal addresses, postcodes, telephone numbers and email addresses.
All financial and security details held by Blackbaud are encrypted, so this information remained secure.
Blackbaud have worked closely with law enforcement and informed us that, to the best of their knowledge, the information obtained has been destroyed. We understand there is no evidence of the data being used and no reason to believe it will be.
Blackbaud have therefore assured us that the risk to our supporters is minimal.
While any risk is very low and further action has been taken to protect your data, we understand this cyber-attack may cause concern.
We have notified the Information Commissioner’s Office and you can get more info on keeping your data secure on their website: ico.org.uk/your-data-matters/identity-theft/
General precautions should be taken and any suspicious activity reported to Police Scotland on 101.
Blackbaud have published information about the cyber-attack on their website: https://www.blackbaud.co.uk/newsroom/news-archives/2020/07/16/learn-more-about-the-ransomware-attack-we-recently-stopped
We are very sorry that this happened and you can be assured that we take our responsibility to protect you and your data very seriously.
Thank you for your support and if you have any questions please contact us at email@example.com
Call us 0131 343 0940